Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Patrick Wellden
Genuinely kind and fair salesmen, that delivered a fast comfortable and stress free service 💪
Henry
If your buying or selling a car this is the place to go, very quick and easy, didn't have to lift a finger. Highly recommended
Chloe Fulcher
Would like to say a MASSIVE 'Thank You' to all of the team at Howard Banks Cars, especially Ellis! We picked up our new A45 AMG today and couldnt be happier, Ellis ensured all of our requests and requirements were met and made sure the hand over was smooth and stress free. We absolutely love the new car so thank you once again for your patience and service. Thanks- Chloe ⭐
Paula Baker
Excellent friendly service. Really helpful. Have bought 2 cars from these guys and would definitely recommend them
Robert D
Friendly, helpful, no pressure and probably the most comfortable car buying experience. Thoroughly nice people and thoroughly recommended in all respects. Wouldn't hesitate to return.
Yasmin Gray
Very welcoming and help you for what you looking for. Went on a test drive and the bloke was telling me all about the car. So pleased I went to see them today & to get one beautiful car tomorrow. Thank you for you help!! 😊
Michelle Massetti
From start to finish very professional and helpful. Just bought my sons first car , it looks like new. Thank you so much Alex
Chelsie Kelly
I had a great service from start to finish from all the team. And it all happened so quickly didn't have to wait long for the car at all. Very happy with my purchase.
Sarah
Easy nice people lovely cars, thank you.
Sally Purcell
This is a really lovely family-run business. It's obvious that they care about the cars that they sell and the experience of the customer. There was no hard sell, they gave a good fair price on the PX and were just really nice people. My new car is exceptional and the entire experience with Alex, Howard and Ellis was first class. I will definitely go back to them (although not for a while as I'm over the moon with my new car!!!) Thanks guys.
AJ
Absolutely brilliant car dealership. Im so happy with the customer service and updates throughout. Lovely family and great team. Another happy customer. Thankyou. Especially to Jamima.
David Hitchcock
This was a fantastic second hand car purchase simply because of the friendly service given at Howard Banks Cars. The way they deal with customers makes it feel like your buying from a friend. Honest and straight with the whole deal. I would be happy to buy again and again and recommend to others. Great work to you all and thank you.
Charlotte
Very welcoming and informative. Stayed in contact through the whole sale and was always happy to answer any questions. I bought a car from them and I will be going back when I need a car next.
Sally Parrott
This is the second time we have purchased a car from Howard banks cars . Yet again great customer service , so if your looking for a car top or bottom of the range why not try here first ,you will not be disappointed
Chris Fenty
We were so pleased with dealing with Alex from Howard Cars from the beginning to the end of our process. The whole family were very accomdating and friendly and made us feel that we definitely sold our vehicle with the right firm. The guys had our car for only 2 weeks when we sold and took the whole stressful process of selling a car away from us. It was our pleasure working with them and trusting them to deliver a fantastic service. They also ensured we got the right price for our vehicle as opposed to companies that want to rip you off. All in all we are so thankful that they were recommended to us and would HIGHLY recommend them to others. Definitely 5 star company! Chris Fenty
Adrian Boicu
100% recommend, very good customer service and good prices too !
David Whitney
Very friendly, professional and helpful staff, would highly recommend them. Made purchasing a car clear and very straight forward.
Peter Allibone
I cant recommend this garage highly enough, I was truly not expecting how straightforward and easy buying a car could be. No pressure sales and very fair treatment on the part exchange and a fantastic car sold to me. Alex, Howard (his dad) and younger brother (sorry I can't remember your name) are a fantastic team and could not help me enough. I would not hesitate to use these guys again and will do so in the future.
David Whitney
Very friendly, professional and helpful staff, would highly recommend them. Made purchasing a car clear and very straight forward.
Grant Backshall
Got a Ford Focus from Howard banks cars today easy process they where very helpful and polite highly recommended. If u looking for a car go and pay them a visit
Hannah Goddard
Great family run business, father and son were very helpful and I'm in love with my new car. Highly recommended!!!
Mike Cripps
If you want a straight forward, honest and trust worthy service then go and see these guys! Howard and Alex are as good as they're word and came through on EVERYTHING they said. My farther in law now has a beautiful car and the process was straight forward and simple. I've used many "car dealers" but these guys are second to none!
Jemima
Fantastic service. Lovely people !
Paul Hills
Great family run business, customer service second to none and genuinely very helpful which has has made my little lady extremely happy so ... a big yes from me .well done fellas
Sally
What can I say , I can't rate this company and all the staff highly enough. Everything was sorted without any problems at all , kept us up to date with every step of the way . I am recommending them 100 o/o , great job guys and thank you so much
Fred Deevy
Great service,a fair price and great after sales!
Christopher lloyd
Recommended
Mindi Jean
Excellent service!
Deri Purll
Great experience with Alex at Howard Banks Cars. Easy to get hold of, honest and he made the transaction very simple. I can't reccomend him enough.
Calotă Silviu Alin
5 star
Harry Edwards
Just got a beautiful merc sl350 fantastic car great service all round would recommend these guys to anyone safe reliable and great prices
Gordon
Superb service from start to finish - I was recommended this company from a friend that purchased a car from them just recently. They handled my enquiries in a professional yet friendly manner, and were completely transparent about the vehicle which is difficult to find nowadays in used car dealerships! It was a straightforward buying process, the vehicle was exactly what I was looking for and I even got a free warranty. The knowledge these guys have is outstanding, and I can't recommend them highly enough.
Mason Paul Lagden
Great service, helped out a lot, love my new car!!
Nicola Rogers
Highly recommend Howard Banks Cars. Amazing customer service from start to finish. Thrilled with my lovely new car and with the service recieved. Highly recommend and would use again.